CHILD LINE is India’s first 24 – hour free emergency phone service for children in need of care and protection. Any concerned adult or a child in need of help can dial 1098, the toll-free number to access our services. CHILD LINE not only respond to the emergency needs of children but also link them to services for their long-term care and rehabilitation.
The number ten(10)…. nine(9)…. eight(8)……that spells hope for millions of children across India has till date, been able to reached out to over 10 million children across the nation through the calls.
The CHILD LINE service is presently operational in 31 states and Union Territories and is ringing in 400 cities across the country. It is the key component of the Integrated Child Protection Service (ICPS) and is presently under the aegis of the Ministry of Women and Child Development, Government of India.
The CHILD LINE service all over the country with around 655 partners emphasizes on case intervention and networking with the allied systems.
CHILDLINE- 1098 Service in Jharkhand
Presently CHILD LINE – 1098 service is operational in 13 districts of Jharkhand – namely Ranchi, Dhanbad, Pakur, Deoghar, Chaibasa, Hazaribag, Gumla, Sahebganj, Palamu, East Singhbhum, Giridih, Koderma and Khunti.
The CHILDLINE Urban model is operational in Ranchi and Chaibasa and CHILDLINE Rural model is operation in Dhanbad, Pakur, Deoghar, Hazaribag, Gumla, Sahebganj, Palamu, East Singhbhum, Giridih, Koderma and Khunti.
Expansion of CHILDLINE services in the districts of Garhwa, Lohardaga, Bokaro and Simdega in the year 2016-17 is subject to approval from Ministry of Women and Child Development, Government of India.
CHILDLINE Chaibasa an urban model, working with only one partner organization in the district. It started ringing in October 2011 as collaborative organization. The areas of Chaibasa, Khutpani and Jhinkpani and Tonto is directly covered by the team.
|Name of the Person||Designation||Official Address||Mobile Number||Email Id|
|Shiukar Purty||Director||ASRA,SP Residence||7319821755||-----|
|Rajesh Kumar Pati||Treasurer||ASRA,SP Residence||9934376414||-----|
|Lakshman Gope||Team Member||ASRA,SP Residence||7209939550||-----|
|Baijnath Hembrom||Team Member||ASRA,SP Residence||8092790955||-----|
|Bhim Singh Kuntia||Team Member||ASRA,SP Residence||9546726938||-----|
|Dasmath Behra||Team Member||ASRA,SP Residence||8252301730||-----|
|Poonam Jamuda||Team Member||ASRA,SP Residence||7482925667||-----|
|Jagannath Gope||Team Member||ASRA,SP Residence||8409253983||-----|
|Sukhmati Birua||Volunteer||ASRA,SP Residence||7549199409||-----|
|Sujit baran Goswami||Center Co-Odinator||ASRA,SP Residence||7631166610,9504909454||-----|
Children are also involved in evaluating the CHILDLINE service through Open Houses. It is a platform for children to express opinions, gives suggestions, address conflicts and give feedbacks, Open House service as a means for children to assess, review and evaluate CHILDLINE. This open, uninhibited interaction allows the CHILDLINE team along with the children the authority to judge a situation and decide a verdict or determine a course of action in relation to a problem. It also services as an opportunity to share the positive encounters between children and functionaries of the allied systems, like the police, health personnel etc., who otherwise traditionally share a relationship of mistrust. This helps not only in giving insights for improving the service, but also in building a relationship of trust with the children.
During the period April to September 2016 CHILDLINE Chaibasa has conducted 50pen House programmes. CHILDLINE has also ensured participation of NRI members in these programmes through formal invitation.
Out-reach and Awareness
CHILDLINE’s success is measured not just by the number of calls in a city / district but also by the levels of awareness. CHILDLINE awareness strategies aim at empowering children to dial 1098 when in crisis, building partnerships across society where each one has a role to play in protecting children and advocating for children.
CHILDLINE team has conducted 1382 person hours of outreach and awareness programme from April 2016 to 16th September 2016.